Joel Peddle completed the Ground Crew Online Silver course, and commented; “Ground Crew silver was an amazing course which I learned a lot from it and has inspired me to enroll in more full time courses with ITC Study from Home. It has been especially good considering I’m a school student and can still get a qualification and knowledge of the Tourism and travel industry while at school.”
Lance Visser completed the FREE Careers in Tourism & Travel Online course, and told us: “Thank you for the Bronze Course (19 Free Lessons), well done, very interesting and informative. ” He is now looking forward to completing the Cabin Crew Online and the Ground Crew Online courses too.
Vetea Welsch completed the Ground Crew Online Silver course: “I have completed the course and I really enjoyed it! Honestly your course was really worth it. Like I know from working as Air France cabin crew for 20 years, your course explains really well how people should behave in front of a problem and how to solve it. The same applies for how to listen and communicate with the customer. Those are really important and make you a real professional. You talk about the different rhythm of circadian which I also used as a trainer when teaching a Crew Resource Management course. Some other things I really enjoyed learning and I did not know about were some terms used on the ground like the airside and landside area and more. I must say your course is really worth it and really ‘complete’. It was a real pleasure reading all that in English as well for myself as I could improve my English, also for the different terms. Maybe I will follow another course with ITC.”
Sarndra Stephens, previous Top Deck Europe Tour Guide, read the Tour Guiding Online Silver course. “I really enjoyed the chapter about How to become a Tour Guide. It brought back so many memories! This online course realistically reflects what it takes to be a great tour guide.”
Anita Gatley, Wedding Travel Specialist, reports “I completed the Selling Skills Online Gold course. As a Travel Professional who has been in the industry many years it was good to refresh my memory about the sales process. It is something I do every day with clients but as it is second-nature it is easy to become complacent. The ITC online training course was a great refresher which I will happily recommend to my colleagues in a similar position.”
Philippa Delany-Lott, Virgin Australia NZ Ltd Flight Attendant, read the Cabin Crew Online Silver course and says “I’m quite impressed. The course does well in starting off with quite simple information and slowly adds more in each additional lesson.”
Hazel Smith, 2013 ITC Distance Learning student and now employed at check-in at Auckland airport, read the Ground Crew Online Silver course. She says: “You have executed all lessons with great detail. This information will definitely assist those interested in working at the airport. I absolutely loved the lessons!”
Lorna Cuddy, tutor at ITC’s Auckland City Campus, has witnessed several classes of students complete the Cabin Crew Online Silver course. “They have found the course interesting and useful. The content has been easy to read, and they generally score 100% at the quizzes” says Lorna. “It is great to send them into the big wide world of aviation, travel & tourism with this additional information!“