-
Tour Guiding Free Preview
This excellent course provides you with the tools to become a tour guide, whether on location (for example in Spain or Mexico), on-board a cruise ship, or for specific attractions or sightseeing activities for tourism operators.
Preview this course - (1 preview lessons)
-
Tour Guiding Gold
- Tour Guiding Gold - $199.00
This excellent course provides you with the tools to become a tour guide, whether on location (in Spain or Mexico), on-board a cruise ship, or for specific attractions or sightseeing activities for tourism operators. This GOLD course will offer you information, quizzes, an assessment, and a Certificate upon Completion, as well as tutor support throughout your course (5 days a week), peer support through forums, and monitoring & reporting from companies or schools.
-
Tour Guiding Silver
- Tour Guiding Silver - $45.00
This excellent course provides you with the tools to become a tour guide, whether on location (in Spain or Mexico), on-board a cruise ship, or for specific attractions or sightseeing activities for tourism operators. This SILVER course will offer you information, quizzes, an assessment, and a Certificate upon Completion.
-
Tour Guiding Bronze
- Tour Guiding Bronze - $15.00
This excellent course provides you with the tools to become a tour guide, whether on location (in Spain or Mexico), on-board a cruise ship, or for specific attractions or sightseeing activities for tourism operators.
-
Winning with Customers Gold
- Winning with Customers Gold - $199.00
People want to receive excellent customer service - everywhere, every day! Complete this course NOW to fine-tune your customer service skills!! Your GOLD course includes a practical ACTION PLAN, which you compile while you're working on this course. You, your colleagues, your employees, your boss - every single person working in the service industry needs to know how to deliver on this expectation. This course includes information on the 'why' and the 'how'. Through 'Stop + Think' exercises you get to really think about your experiences, your service delivery, and how or where you can improve your service to be able to deliver truly EXCELLENT CUSTOMER SERVICE.
-
Winning with Customers Silver
- Winning with Customers Silver - $99.00
People want to receive excellent customer service - everywhere, every day! Complete this course NOW to fine-tune your customer service skills!! You, your colleagues, your employees, your boss - every single person working in the service industry needs to know how to deliver on this expectation. This course includes information on the 'why' and the 'how'. Through 'Stop + Think' exercises you get to really think about your experiences, your service delivery, and how or where you can improve your service to be able to deliver truly EXCELLENT CUSTOMER SERVICE.
-
Winning with Customers Bronze
- Winning with Customers Bronze - $19.00
People want to receive excellent customer service - everywhere, every day! Complete this course NOW to fine-tune your customer service skills!! You, your colleagues, your employees, your boss - every single person working in the service industry needs to know how to deliver on this expectation. This course includes information on the 'why' and the 'how'. Through 'Stop + Think' exercises you get to really think about your experiences, your service delivery, and how or where you can improve your service to be able to deliver truly EXCELLENT CUSTOMER SERVICE.
-
Winning with Customers Free Preview
People want to receive excellent customer service - everywhere, every day! Check out the FREE PREVIEW of this course NOW and find out how to fine-tune your customer service skills!! You, your colleagues, your employees, your boss - every single person working in the service industry needs to know how to deliver on this expectation. This course includes information on the 'why' and the 'how'. Through 'Stop + Think' exercises you get to really think about your experiences, your service delivery, and how or where you can improve your service to be able to deliver truly EXCELLENT CUSTOMER SERVICE.
Preview this course - (1 preview lessons)
-
Selling Skills Gold
- Selling Skills Gold - $199.00
Would you like to be able to sell any product or service, and be really good at it? Or are you a business owner and would like your staff to improve their selling skills? Upon completion of the course you will enjoy encounters with your customers, as you will know what to do and how to make a sale (without that 'hard sell' feeling!) You will sell anything with ease, whether it's a cruise, an iPhone, accommodation in a luxurious hotel, or whichever product you currently find difficult to sell. This course caters perfectly to your needs. It includes information, insights and 'stop & think' exercises to practice finding out customers wants & needs; what service excellence & 'value' really mean; how to ideally communicate with your customers; and how customers' attitudes can vary and influence your service behaviour.
-
Selling Skills Bronze
- Selling Skills Bronze - $19.00
Would you like to be able to sell any product or service, and be really good at it? Or are you a business owner and would like your staff to improve their selling skills? Upon completion of the course you will enjoy encounters with your customers, as you will know what to do and how to make a sale (without that 'hard sell' feeling!) You will sell anything with ease, whether it's a cruise, an iPhone, accommodation in a luxurious hotel, or whichever product you currently find difficult to sell. This course caters perfectly to your needs. It includes information, insights and 'stop & think' exercises to practice finding out customers wants & needs; what service excellence & 'value' really mean; how to ideally communicate with your customers; and how customers' attitudes can vary and influence your service behaviour.
-
Selling Skills Silver
- Selling Skills Silver - $99.00
Would you like to be able to sell any product or service, and be really good at it? Or are you a business owner and would like your staff to improve their selling skills? Upon completion of the course you will enjoy encounters with your customers, as you will know what to do and how to make a sale (without that 'hard sell' feeling!) You will sell anything with ease, whether it's a cruise, an iPhone, accommodation in a luxurious hotel, or whichever product you currently find difficult to sell. This course caters perfectly to your needs. It includes information, insights and 'stop & think' exercises to practice finding out customers wants & needs; what service excellence & 'value' really mean; how to ideally communicate with your customers; and how customers' attitudes can vary and influence your service behaviour.
-
Selling Skills Free Preview
Would you like to be able to sell any product or service, and be really good at it? Or are you a business owner and would like your staff to improve their selling skills? Upon completion of the course you will enjoy encounters with your customers, as you will know what to do and how to make a sale (without that 'hard sell' feeling!) You will sell anything with ease, whether it's a cruise, an iPhone, accommodation in a luxurious hotel, or whichever product you currently find difficult to sell. This course caters perfectly to your needs. It includes information, insights and 'stop & think' exercises to practice finding out customers wants & needs; what service excellence & 'value' really mean; how to ideally communicate with your customers; and how customers' attitudes can vary and influence your service behaviour.
Preview this course - (1 preview lessons)
-
Ground Crew Free Preview
If you are interested in working at the check-in counter and at the boarding gate, or maybe at the airline's customer service desk at the airport then this is the course you are looking for!
Preview this course - (1 preview lessons)
-
Ground Crew Silver
- Ground Crew Silver - $59.00
You will learn about the aviation industry, airlines, time zones, ticketing & documentation, passports & visas, baggage allowances, passenger handling skills, customer service, airport security, careers and job hunting, and more! The SILVER course includes 21 comprehensive lessons with valuable information, several quizzes, and a final assessment. Upon completion of the SILVER course we will issue you with a Certificate of Completion!
-
Ground Crew Gold
- Ground Crew Gold - $199.00
You will learn about the aviation industry, airlines, time zones, ticketing & documentation, passports & visas, baggage allowances, passenger handling skills, customer service, airport security, careers and job hunting, and more! The GOLD course includes 22 comprehensive lessons with valuable information, several quizzes, and a final assessment. Upon completion of the GOLD course we will issue you with a Certificate of Completion. Your GOLD course option also includes forums, peer and tutor support, and monitoring & reporting. This might be just the career training your business or school has been looking for!
-
Flight Attending Recruitment workshop
- Flight Attending Recruitment workshop - $99.00
This course is held at our Auckland City Campus (New Zealand) only, on 27 September 2014, as a one day workshop. It will run from 10am to 3pm. The cost is NZ$99, which is payable by cash, cheque or direct credit. Key Points: Spaces are limited to 20 maximum and only secure if and when we receive payment. Minimum age to attend this course is 16 yrs old If numbers are below the required minimum of 5 students 2 weeks prior to the course start date it will be rescheduled to a later date. The Programme: You will learn about the exciting and challenging role of a flight attendant. Explore the reality of the role and responsibility that comes with being a cabin crew member. It will include fun practical elements including an in-flight service and safety demonstration. Focus will be put on the recruitment process from job requirements to the application process. Morning & Afternoon Tea is included as well as a Certificate of Participation on completion and a personalised Professional Development Plan. Signing up: Remember that your place is not secure until we receive payment. Please pay via the 'purchase this course' tab on this website.
-
Ground Crew Bronze
- Ground Crew Bronze - $25.00
You will learn about the aviation industry, airlines, time zones, ticketing & documentation, passports & visas, baggage allowances, passenger handling skills, customer service, airport security, careers and job hunting, and more!
-
Cruise Training Online Gold
- Cruise Online Gold - $249.00
You will learn about the history of cruising, routes, on-board features, life on a cruise ship, cruise companies and their ships, how to sell cruises, terminology, how to provide excellent service, careers and job hunting, and more! Your GOLD course option includes 92 lesson, quizzes, an assessment, forums, tutor support, a certificate upon completion, and even monitoring & reporting for company purposes.
-
Cruise Training Online Silver
- Cruise Online Silver - $95.00
This course teaches you about the history of cruising, routes, on-board features, life on a cruise ship, cruise companies and their ships, how to sell cruises, terminology, how to provide excellent service, careers and job hunting, and more! The SILVER course includes several lessons, quizzes to test your knowledge, an assessment, and a Certificate of Completion!
-
Cruise Training Online Bronze
- Cruise Online Bronze - $35.00
Learn all you need to know about the history of cruising, routes, on-board features, life on a cruise ship, cruise companies and their ships, how to sell cruises, terminology, how to provide excellent service, careers and job hunting. On your BRONZE course you will learn from a range of short lessons.
-
Cruise Training Online Free Preview
Preview the Cruise Training Online SILVER course here, where you will learn about the history of cruising, routes, on-board features, life on a cruise ship, cruise companies and their ships, how to sell cruises, terminology, how to provide excellent service, careers and job hunting, across several short lessons, quizzes, and an assessment. You will receive a Certificate of Completion upon finishing this course!
Preview this course - (1 preview lessons)
-
Careers in Travel & Tourism Gold
- Careers in Travel & Tourism Gold - $199.00
Find out about how to start off your Career in the Travel and Tourism industry. Your GOLD course will include several short lessons, quizzes, a personal action plan, tutor support, peer communication, and monitoring & reporting.
-
Careers in Travel & Tourism Silver
- Careers in Travel & Tourism Silver - $25.00
Your SILVER course for Careers in Travel & Tourism can be accessed here. You will find lots of short, interesting lessons, several quizzes and an assessment to test your knowledge. Once you have read all lessons and completed the quizzes and the assessment, we will issue you with a Certificate of Completion.
-
Careers in Travel & Tourism Free Preview
Preview your SILVER course for Careers in Travel & Tourism here. You will find an interesting lesson, an overview of what the rest of the course entails, and a quiz to test your knowledge. The full SILVER course includes lessons, quizzes, an assessment, and a Certificate of Completion.
Preview this course - (1 preview lessons)
-
Careers in Travel & Tourism Bronze
- Careers in Travel & Tourism Bronze - $0.00
This course is full of little gems of information to get you that dream job in the travel, airline or tourism industry.
-
Cabin Crew Free Preview
Preview the Cabin Crew Silver course here. The SILVER course includes 47 lessons with valuable information, several quizzes, and a final assessment. Upon completion of the SILVER course we will issue you with a Certificate of Completion!
Preview this course - (1 preview lessons)
-
Cabin Crew Gold
- Cabin Crew Gold - $199.00
The GOLD course includes 47 lessons with information relevant to anyone interested in becoming a Flight Attendant. Quizzes are included upon completion of every set of lessons. At the end of this online training course you will complete a final assessment, confirming all the knowledge and skills you have gained! You will receive a Certificate of Completion. On the GOLD course you also have tutor support; you can communicate with fellow students via the forum; and if your company or school requires, we can also offer monitoring and reporting for the GOLD course participants. Once you've completed the assessment on the SILVER course we will issue you with a Certificate of Completion! It will look great on your CV to have this online training included on your list of skills & knowledge you have - it is sure to make a positive difference when you apply for a job as Cabin Crew!
-
Cabin Crew Silver
- Cabin Crew Silver - $69.00
The SILVER course includes 47 lessons with information relevant to anyone interested in becoming a Flight Attendant. Quizzes are included upon completion of every set of lessons. At the end of this online training course you will complete a final assessment, confirming all the knowledge and skills you have gained! You will receive a Certificate of Completion. Once you've completed the assessment on the SILVER course we will issue you with a Certificate of Completion! It will look great on your CV to have this online training included on your list of skills & knowledge you have - it is sure to make a positive difference when you apply for a job as Cabin Crew!
-
Cabin Crew Bronze
- Cabin Crew Bronze - $29.00
The Cabin Crew Online Training BRONZE course is full of worthwhile information! If you are interested in working as a Flight Attendant, or at an airport, or maybe for the Airline's customer service department - this is the course you are looking for. Your BRONZE online training includes 47 lessons.
