Winning with Customers Gold

People want to receive excellent customer service – everywhere, every day!Gavin Houston

The author of this course is Gavin Houston. Gavin has spent nearly his whole professional career in the field of corporate training. He says: “You will be able to fine-tune your customer service skills during this course. Complete the quizzes, stop + think exercises, and your personal Action Plan. Then discuss this with your manager, and really make a difference in your professional dealings with customers!”

The GOLD course includes 9 comprehensive lessons with valuable information, several quizzes, and a final assessment. Upon completion of the GOLD  course we will issue you with a Certificate of Completion. Your GOLD course option also includes forums, peer and tutor support, and monitoring & reporting. You [or your staff] will complete an ACTION PLAN, with specific action points which you  [they] will put into action in your  [their] work. This is a really practical course, with real results! 

You can complete this course on any device: smartphone, iPhone, tablet, iPad, Mac notebook, PC laptop, and any computer.