An introduction to winning with customers including chapter one
People want to receive excellent customer service - everywhere, every day! Check out the FREE PREVIEW of this course NOW and find out how to fine-tune your customer service skills!! You, your colleagues, your employees, your boss - every single person working in the service industry needs to know how to deliver on this expectation. This course includes information on the 'why' and the 'how'. Through 'Stop + Think' exercises you get to really think about your experiences, your service delivery, and how or where you can improve your service to be able to deliver truly EXCELLENT CUSTOMER SERVICE.