This excellent course provides you with the tools to become a tour guide, whether on location (in Spain or Mexico!), on-board a cruise ship, or for specific attractions or sightseeing activities for tourism operators.
The GOLD course includes 9 comprehensive lessons with valuable information, several quizzes, and a final assessment. Upon completion of the GOLD course we will issue you with a Certificate of Completion. Your GOLD course option also includes forums, peer and tutor support, and monitoring & reporting. This might be just the staff training your company has been looking for!
You can complete this course on any device: smartphone, iPhone, tablet, iPad, Mac notebook, PC laptop, and any computer.
This lesson provides an introduction to Tour Guiding -it covers some interesting points about the tourism industry and the history of tourism.
This lesson focuses on Tourism Attractions and Activities -what are the differences between the two? what impacts (good or bad) does tourism have on the surrounding environment? How does a tour guide fit into the
Chapter Three covers the role of a tour guide, the different types of your guides and places to work as a tour guide
This lesson focuses on how to become a tour guide -what attributes/qualifications/experience is required? Do you meet these requirements? Find out in this chapter.
Chapter Five covers tour guide requirements in New Zealand
Do you have a ‘glass half full’ or a ‘glass half empty’ approach? Which one is more suited to the tourism industry? How do different attitudes affect customer service and loyalty? Find out in this chapter
Sometimes the tour won’t always go to plan. As a tour guide, how do you handle the situation? This chapter covers handling emergencies including medical issues and safety precautions.
As a Tour Guide, you will be expected to present to groups (often large ones!) confidently and enthusiastically, this lesson will give you helpful tips and ideas to make your presentations interesting and memorable for your customers.
Your final chapter! This lesson summarizes the main points you have learnt from the lessons.