So if your staff ideally need to improve their Selling Skills, or they require better Customer Service Skills, then get them to complete these courses.
If the GOLD option is purchased, we support your staff during the course. We will also monitor their progress, and report this progress back to you in your business. This way you know exactly who has completed what, and how well they have done.
An excellent and very useful individual Action Plan is part of the GOLD course. Your staff will come out with some concrete ideas and suggestions at the end of this course. This gives you the opportunity to carry on working with them to ensure implementation of these ideas and suggestions into their day-to-day work. An overall recipe for success!